Philip Michael Fashion For Men Frequently Asked Questions
Main Website FAQ
Frequently Asked Questions
1. What does Philip Michael Fashion for Men sell?
Philip Michael Fashion for Men offers men’s suits, tuxedos, dress shirts, ties, shoes, sport coats, walking suits, accessories, and formalwear for weddings, prom, graduation, business, church, and special occasions.
2. Where are Philip Michael Fashion stores located?
Philip Michael Fashion for Men has stores in Virginia Beach, Norfolk, Chesapeake, and Hampton, Virginia. Customers can visit the nearest location for suits, tuxedo rentals, fittings, and men’s formalwear.
3. Do you sell suits online?
Yes. Customers can shop men’s suits, shirts, shoes, accessories, and other menswear online at www.philipmichaelfashion.com.
4. Can I buy a suit in-store and get help with fitting?
Yes. Our store team helps customers choose the right suit size, fit, shirt, tie, shoes, and accessories. We help customers get properly fitted for weddings, prom, graduation, work, church, and other events.
5. Do you carry affordable men’s suits?
Yes. Philip Michael Fashion offers affordable men’s suits and package deals throughout the year. Customers can find great value on suits, shirts, ties, shoes, and formalwear both in-store and online.
6. Do you carry big and tall sizes?
Yes. We carry a variety of sizes, including regular, slim, modern fit, and selected big and tall options. Availability may vary by store and style, so customers are welcome to call or visit their nearest location.
7. Are your stores open 7 days a week?
Yes. Philip Michael Fashion stores are open 7 days a week. Store hours may vary by location, so customers should check the location page or call their nearest store before visiting.
Online Tuxedo Rental FAQ
1. Do you offer online tuxedo rentals?
Yes. PMF customers can place rental orders online for Prom / School Events, Weddings, and Group Events. You can choose your collection, style, measurements, accessories, event information, and preferred PMF store online.
2. How much does a tuxedo rental cost?
PMF currently offers four rental collections:
Budget – $99.99
Gold – $149.99
Platinum – $179.99
Diamond Plus – $189.99
Optional accessories may cost extra.
3. Do I have to pay the full amount online?
Yes. Online rental orders require full payment when the order is placed.
4. What is the Accidental Damage Waiver?
PMF offers an Accidental Damage Waiver for $10.00. The fee is non-refundable and applies according to the rental agreement. It may provide protection for qualifying repairable accidental damage but does not cover all loss, theft, unrepairable damage, or unauthorized alterations.
5. How early should I place my online rental order?
Online rental orders should be placed at least 14 days before your event.
This gives your selected PMF store enough time to review the order, verify measurements, coordinate the rental, and prepare for your final fitting.
6. What if my event is less than 14 days away?
Please visit or contact your nearest PMF store. The store manager can review availability and help place the rental order directly.
Online Measurements & Fitting
1. Can I provide my own measurements online?
Yes. You may provide your own measurements.
However, you are responsible for the accuracy of the measurements you submit.
PMF will review the information, and your store manager may contact you if any measurement appears incorrect or inconsistent.
2. What if my measurements are incorrect?
Your PMF store manager may ask you to visit the store for remeasurement.
If incorrect customer-provided measurements result in additional costs such as replacement merchandise, reordering, shipping, or rush charges, those additional costs may be the customer's responsibility.
3. Can I choose professional in-store measurements instead?
Yes. Select the in-store measurement option and contact your selected PMF store to coordinate a measurement/fitting appointment with the manager.
4. Do I still need to visit the store before my event?
Yes. A final in-store fitting is required after your rental merchandise arrives.
Your store manager will contact you after the merchandise has been received and inspected and will advise you when to visit the store.
5. What happens after I place my online order?
Your selected PMF store receives your rental information. The store manager will review and revalidate your:
-Measurements
-Contact information
-Address
-Event date
-Style
-Accessories
-Other rental details
If anything needs confirmation, the manager will contact you. You will also complete the required PMF rental paperwork and agreement before pickup.
Online Delivery, Pickup & Returns
1. When will my tuxedo arrive at the store?
For standard rentals, JIMS normally ships the rental merchandise to the selected PMF store on Monday of your event week.
Your store manager will contact you after it arrives and has been inspected.
2. Can I select my pickup date online?
No.Pickup timing is confirmed by your selected PMF store after the merchandise arrives.
The manager will contact you regarding your final fitting and pickup.
3. When do I have to return my rental?
Your standard return date is the next calendar day after your event.
4. Is there a late-return fee?
Yes. Rental merchandise returned after the required return date may be subject to a:
$50 late fee per day
5. What if I cannot return the rental the next day?
If you know you may have difficulty returning the rental on time because of travel, flights, medical circumstances, or another unavoidable issue, speak with the store manager before picking up your rental. Any alternate return arrangement must be discussed and approved in advance.
Online Accessories
1. Can I add rental shoes?
Yes. Rental shoes can be added for $29.99.
2. Can I choose a specific vest, bow tie, tie, cufflinks, or other accessory?
Yes. You can browse the JIMS Formal Wear website, find an accessory you like, and copy the JIMS Style Number into the appropriate field on the PMF rental form.
You do not need to order anything directly from JIMS.
PMF will coordinate the accessory request with your rental.
3. What if I do not know which accessories I want?
No problem. Leave the accessory fields blank and continue with your order.
Your selected PMF store manager will contact you by the next business day and can help you choose items such as:
-Vests
-Ties
-Bow ties
-Cufflinks
-Pocket squares
-Other accessories
You may also call your selected store to discuss your look.
Online Wedding Rentals
1. Can I create a wedding party online?
Yes. The groom or wedding organizer can create a wedding online and receive a Wedding Name / Wedding Code.
Members can then join the same wedding online.
2. How does a wedding member join the group?
Select: Wedding Party → Join Existing Wedding
Then enter the Wedding Name or Wedding Code.
Each member can complete the following on their own while remaining connected to the same wedding group.
-Personal information
-Measurements
-Accessories
-Rental order
-Payment
3. Can PMF help coordinate wedding colors?
Yes. Our team can help coordinate tuxedos, suits, shirts, vests, ties, bow ties, pocket squares, shoes, cufflinks, and other accessories with your wedding colors.
4. Can my wedding party buy suits instead of renting?
Yes. PMF also offers suits for purchase. Buying may be a better option when members want to wear the suit again after the wedding.
5. Can wedding members live in different places?
Yes. One of the major benefits of the online system is that wedding members do not all need to visit the same store together. An out-of-town member can join the wedding online, provide their information and measurements, and complete their rental. PMF will then help coordinate the remaining process.
Online Groom Free Promotion
1. How does the Groom Free promotion work?
5+ qualifying rentals = Groom Rental Free
The groom may initially pay for the rental online.
Once the wedding meets the qualifying rental requirement and the groom returns his rental merchandise to PMF, the qualifying groom rental amount will be refunded.
2. How does the groom receive the refund?
After returning the merchandise, contact the selected PMF store or PMF Customer Service and advise that the rental has been returned.
Once the return and promotion qualification are verified, the refund will be processed to the original payment method.
Please allow approximately 5–7 business days after processing for the refund to appear, depending on your bank or card provider.
Customer Service: 757-226-9836
[email protected]
Online Group Rentals
1. Can I create a group rental online?
Yes. Groups can create a rental group and receive a Group Name / Group Code.
Members can then join the same group and complete their individual rental information.
2. Can group members provide their information separately?
Yes. Each member can provide their own contact information, measurements, accessories, and other rental details while remaining connected to the same group.
3. Does the Groom Free promotion apply to regular groups?
No. The 5+ Groom Free promotion applies only to qualifying wedding parties.
Online Prom & School Events
1.Can students rent tuxedos for prom?
Yes. Prom and school-event rentals start at $99.99 for selected rental styles.
2. Can I order my prom tuxedo online?
Yes. Choose Prom / School Event, select your rental collection and style, provide your information and measurements, and choose your PMF store.
3. Can students buy a suit instead of renting?
Yes. Buying may be a good option if the student wants to wear the suit again for graduation, church, interviews, weddings, or other occasions.
4. Do you have different colors and styles for prom?
Yes. Available colors and styles vary by collection, supplier inventory, size, and event date.
We recommend shopping or reserving early for the best selection.
5. Can a parent come to the fitting?
Yes. Parents are welcome to accompany students for measurements, final fitting, accessories, and pickup.
Online Graduation & Other Formal Events
1. Do you offer rentals for graduation?
Yes. Tuxedo rentals may be used for graduations, formal school programs, ceremonies, black-tie events, and other special occasions.
2. Do you sell graduation suits?
Yes.PMF offers suits, dress shirts, ties, shoes, and accessories suitable for graduation and graduation pictures.
3. Do you work with schools and student groups?
Yes. PMF can assist schools, teams, and student groups with formalwear rentals, fittings, and group coordination.
Online Changes, Alterations & Rental Responsibility
1. Can I change my rental after placing my online order?
Yes. Contact your selected PMF store as soon as possible.
If you change your mind or request something that creates additional costs such as:
-Different rental styles
-Replacement merchandise
-Upgrade
-Additional accessory
-Rush order
-Additional shipping
-The customer is responsible for the additional cost.
2. Can I alter rental merchandise myself?
No. No customer alterations are permitted on rental merchandise. Do not cut, sew, permanently hem, modify, attach items to, or otherwise alter rental merchandise.
If something does not fit correctly, contact your PMF store manager. Unauthorized alterations may result in additional repair or replacement charges.
3. What if the tuxedo does not fit correctly when it arrives?
Your required final fitting allows PMF to identify fit issues before pickup. The store manager will determine whether an adjustment, replacement, or other action is required.
Online Rental Contact & Support
Who should I contact about my online rental?
Your selected PMF store should normally be your first point of contact, because that store is responsible for managing your rental.
You may also contact PMF Customer Service:
Phone: 757-226-9836
Email: [email protected]
Wedding Suit & Tuxedo FAQ
Wedding Formalwear Questions
1. Do you help with wedding suits and tuxedos?
Yes. Philip Michael Fashion helps grooms, groomsmen, fathers, ushers, and wedding guests find the right suit or tuxedo for the wedding.
2. Should I rent or buy a suit for a wedding?
Renting is a good option when the suit or tuxedo is needed for one event. Buying may be better if you plan to wear the suit again for work, church, business, or future events. Our team can help you compare both options.
3. Do you help match wedding colors?
Yes. We help customers coordinate suits, tuxedos, shirts, ties, bow ties, vests, shoes, and accessories to match wedding colors and themes.
4. Can the groom and groomsmen get fitted at different locations?
Yes. Since Philip Michael Fashion has multiple store locations, wedding party members can visit the most convenient location for fitting and service.
5. Do you offer wedding group discounts?
Philip Michael Fashion offers wedding rental promotions, including qualifying free groom rental offers with 5 or more tuxedo rentals. Customers should contact a store for current wedding group details.
6. Can I buy suits for my wedding party instead of renting?
Yes. Many wedding groups choose to purchase suits instead of renting, especially when the suit can be worn again. We offer affordable suit options, package deals, shirts, ties, shoes, and accessories.
7. Do you help fathers of the bride and groom?
Yes. We help fathers of the bride, fathers of the groom, and other family members find suits, tuxedos, shirts, shoes, and accessories for the wedding day.
Prom Suit & Tuxedo FAQ
Prom Questions
1. Do you offer prom suits and tuxedos?
Yes. Philip Michael Fashion offers prom suits, tuxedo rentals, dress shirts, ties, shoes, and accessories for students.
2. Can students rent tuxedos for prom?
Yes. Students can rent tuxedos for prom at Philip Michael Fashion. Rental options start at $99.99 for selected styles.
3. Can students buy a prom suit instead of renting?
Yes. Students can buy a prom suit if they prefer to keep it and wear it again for graduation, church, interviews, weddings, or future events.
4. Do you carry colorful prom suits?
Yes. We carry a variety of colors and styles for prom season. Availability changes throughout the season, so early shopping is recommended.
5. Do you sell prom shoes and accessories?
Yes. We sell dress shoes, shirts, ties, bow ties, belts, hats, and other accessories to complete the prom look.
6. When should I shop for prom?
Students should shop early, especially during peak prom season. Early shopping gives better selection in sizes, colors, and styles.
7. Can parents come with students for fitting?
Yes. Parents are welcome to come with students for prom suit or tuxedo fitting.
Graduation Suit & Tuxedo FAQ
Graduation Formalwear Questions
1. Do you offer suits for graduation?
Yes. Philip Michael Fashion offers graduation suits, dress shirts, ties, shoes, and accessories for students.
2. Can I rent a tuxedo for graduation?
Yes. Tuxedo rentals may be available for graduation events, school ceremonies, and formal graduation programs.
3. What should students wear for graduation pictures?
A classic suit, dress shirt, tie, and dress shoes are a strong choice for graduation pictures. Black, navy, gray, and tan suits are popular options.
4. Do you work with schools for graduation rentals?
Yes. Philip Michael Fashion can assist schools and student groups with tuxedo rentals, fittings, and formalwear coordination.
Alterations & Fitting FAQ
Fitting and Alteration Questions
1. Do you offer suit fitting help?
Yes. Our team helps customers with suit sizing, jacket fit, pant fit, shirt fit, and overall styling.
2. Do you offer alterations?
Alterations may be available depending on the item, location, timing, and service needed. Customers should visit or call their nearest store for details.
3. Are alterations included in the suit price?
Alterations are usually not included unless specifically stated in the promotion or quote. If alterations are needed, our team can explain the cost and timeline before work begins.
4. How long do alterations take?
Alteration timing depends on the type of work needed and store workload. During busy prom, wedding, and graduation seasons, customers should allow extra time.
5. Can I get measured in-store?
Yes. Customers can visit a Philip Michael Fashion location for measurement assistance and fitting guidance.
6. Why is proper measurement important?
Proper measurement helps the suit or tuxedo fit better and helps avoid last-minute issues before weddings, prom, graduation, or special events.
Store Location FAQ
Store Visit Questions
1. Do I need an appointment to visit Philip Michael Fashion?
Walk-ins are welcome. Appointments are helpful for wedding groups, prom groups, school groups, and large parties.
2. Which location should I visit?
Customers can visit the most convenient Philip Michael Fashion store in Virginia Beach, Norfolk, Chesapeake, or Hampton.
3. Can I call the store before visiting?
Yes. Customers are welcome to call their nearest store to ask about availability, rental options, store hours, or fitting questions.
4. Do all stores carry the same inventory?
Inventory may vary by location. If you are looking for a specific style, color, size, or product, it is best to call ahead or visit the nearest store.
5. Can another store help me if my size is not available?
Yes. Our stores may be able to check availability and help customers find suitable options when possible.
Online Shopping FAQ
Online Order Questions
1. Can I shop online at Philip Michael Fashion?
Yes. Customers can shop online at www.philipmichaelfashion.com.
2. Can I buy suits online and visit a store for fitting help?
Customers may purchase online and visit a store for fitting guidance when needed. Availability and service may depend on the item and location.
3. Are online prices and in-store prices always the same?
Online and in-store promotions may vary. Customers should check the current promotion details before purchasing.
4. Can I return or exchange online purchases?
Return and exchange eligibility depends on the product condition, purchase type, and store policy. Customers should review the website policy or contact customer service for details.
5. How can I contact Philip Michael Fashion about an online order?
Customers can contact Philip Michael Fashion through the website or by calling a store location for assistance.
Big & Tall FAQ
Big & Tall Suit Questions
1. Do you carry big and tall suits?
Yes. Philip Michael Fashion carries selected big and tall suits, shirts, and formalwear options.
2. Can big and tall customers rent tuxedos?
Yes. Big and tall tuxedo rental options may be available depending on size, style, and event date. Early fitting is recommended.
3. What is the best suit style for big and tall men?
A well-fitted suit with proper jacket length, shoulder fit, sleeve length, and pant break usually looks best. Our team helps customers choose the right fit and style.
4. Should big and tall customers shop early for weddings or prom?
Yes. Shopping early gives more time to find the right size, color, style, and any needed fitting adjustments.
Price & Promotion FAQ
Pricing and Promotion Questions
1. Do you offer suit package deals?
Yes. Philip Michael Fashion regularly offers suit package deals that may include suits, shirts, ties, or other accessories depending on the promotion.
2. Do you offer sales and promotions?
Yes. Philip Michael Fashion offers seasonal sales and promotions throughout the year, including suit deals, tuxedo rental offers, sport coat promotions, and package deals.
3. Can promotions be combined?
Most promotions cannot be combined with other offers, discounts, or sale items unless clearly stated.
4. Are sale items included in promotions?
Sale items are usually excluded from additional promotions unless specifically stated.
5. Do tuxedo rental prices include everything?
Rental pricing depends on the selected package, style, accessories, shoes, and event needs. Our team will explain what is included before the rental is finalized.